Utility providers that offer assistance do so in different ways. Below are a few of the common utility companies in the Spicewood/Lakeway area along with information on the ways they offer assistance.
If you do not see your specific utility company listed, dial 2-1-1 or visit 211texas.org to search for further information.
Pedernales Electric Cooperative
- $300 of assistance per calendar year
- Apply on their Member Assistance page through your county agency
- Most agencies require these documents
- Photo ID (drivers’ license, military ID, State ID, etc.)
- Social Security Card/Numbers for any household members who have them
- Proof of ALL household income for the past 30 days (pay checks, check stubs, Social Security award letters for current year, unemployment, child support, workers compensation, etc.)
- For utility assistance – current utility bill or termination notice
- For CEAP federally funded Utility Assistance proof of identification and citizenship is required for all household members
- There is likely a wait to be approved
Texas Disposal Systems
- No official assistance through their office
- They do offer payment plans, but require 1/3 of the remaining balance be paid at the time of setting up the plan, with the remaining balance split over the quarter.
Texas Community Propane
- No official assistance through their office
- Customers who are past due and receiving assistance must have a pledge letter emailed or faxed in before the disconnect date, which varies. Once we have the pledge, the organization offering assistance has 30 days to send payment in. If the pledge is not enough to cover the past due, the customer may have to make the difference up, we will discuss that with the customer.
You can find additional utility bill payment assistance through 211texas.org. Enter your your zip code, and a list of programs will come up. In and around 78669, these organizations offer some help.
- Helping Hand Crisis Ministry of Spicewood
- Society of St. Vincent de Paul
- Travis County Health and Human Services
- Lake Travis Crisis Ministries
- Street Youth Ministry